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WESTWIDE VETERINARY EMERGENCY AND REFERRAL HOSPITAL

4.3
star star star star star
(273 reviews)

A dedicated 24-hour veterinary emergency and referral hospital in Serangoon Garden providing critical care and advanced medical services around the clock."

24/7 Emergency Dog Care Cat Care

Service Features

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Customized wellness plans and immunizations

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High-resolution X-ray and ultrasound diagnostics

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Round-the-clock urgent care for critical cases

About the Clinic

Westside Veterinary Emergency and Referral Hospital is a premier 24-hour facility located in Serangoon Garden, specifically designed to provide critical care and advanced medical services when regular clinics are closed. The hospital serves as a vital emergency hub for the North-East region, offering immediate triage, stabilization, and intensive care for pets in life-threatening situations. Beyond emergency services, Westside functions as a referral center, collaborating with primary care veterinarians to manage complex cases requiring specialized diagnostic imaging, advanced surgery, and round-the-clock monitoring. The hospital is equipped with high-end diagnostic suites including digital radiography and ultrasonography, and is staffed by a dedicated team of emergency veterinarians and nurses trained in critical care. Their mission is to provide high-level, empathetic medical intervention 24/7, ensuring that pets have access to life-saving care at any hour of the day or night."

We offer a comprehensive range of veterinary services including preventive care, diagnostics, surgery, and emergency services. Our state-of-the-art facility is equipped with modern medical equipment to ensure accurate diagnosis and effective treatment.

Services Offered

petsDog Treatment
petsCat Treatment
monitor_heartUltrasound
scienceSame-Day Lab
verifiedAVS Certified
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Shopping Malls Within Area

1mall
storeNEX
train

Getting Here: Nearest MRT & Transit

3stations
directions_railwayBARTLEY MRT STATION
directions_railwaySERANGOON MRT STATION
directions_railwayLORONG CHUAN MRT STATION
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Nearest DBS ATMs & Branches

21locations
atmSerangoon Avenue 2/307 - DBS ATM
atmSerangoon Avenue 4/214 - DBS ATM
atmPOSB Serangoon Central Branch (24/7 - Self Service) - DBS ATM
atmSerangoon Community Club - DBS ATM
atmSerangoon MRT Station - DBS ATM
atmSerangoon North Avenue 1/153 - DBS ATM
atmSerangoon North Avenue 3/542B - DBS ATM
atmSingTel Building - DBS ATM
atmDBS Serangoon Garden Branch (24/7 - Self Service) - DBS VTM
atmDBS NEX Wealth Management Centre - Financial Planning - DBS VTM
atmDBS Serangoon Garden Branch (24/7 - Self Service) - DBS ATM
atmDBS NEX Wealth Management Centre - Financial Planning - DBS ATM
atmEsso Yio Chu Kang Road/299 - DBS ATM
atmEsso Lorong Chuan/384 - DBS ATM
atmNTUC Serangoon Central Drive/253 - DBS ATM
atmNTUC Maju Avenue - DBS ATM
atmNTUC Serangoon North Avenue 1/152B - DBS ATM
atmNTUC NEX - DBS ATM
atmLorong Lew Lian/2 - DBS ATM
atmGreenwich V - DBS ATM
atmPOSB Serangoon Central Branch (24/7 - Self Service) - DBS VTM
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Nearest OCBC ATMs & Branches

5locations
atmSerangoon Garden Branch - OCBC Bank Branch
atmNEX Branch - OCBC Bank Branch
atmNEX - OCBC Premier centre
atmSerangoon Garden - OCBC Premier centre
atmnex Branch - OCBC Sunday branch
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Nearest UOB ATMs & Branches

29locations
atmUOB Branch - Serangoon Central Branch
atmUOB Privilege Banking Centre - Serangoon Garden
atmUOB ATM - NEX
atmUOB ATM - Lorong Lew Lian
atmUOB ATM - Serangoon Avenue 3
atmUOB ATM - Serangoon NEL MRT Station
atm7 Eleven - Greenwich Village
atm7 Eleven - Kensington Park
atm7 Eleven - Serangoon Central Mall B2
atm7 Eleven - Serangoon Central Mall L4
atm7 Eleven - Serangoon MRT
atm7 Eleven - Serangoon North Blk 153
atm7 Eleven - Serangoon North Blk 504
atmOCBC ATM - Lorong Chuan MRT Station
atmOCBC ATM - Nex
atmOCBC ATM - Serangoon Bus Interchange
atmOCBC ATM - Serangoon Central Drive - FairPrice
atmOCBC ATM - Serangoon MRT Station
atmOCBC ATM - Serangoon North Avenue 1 - FairPrice
atmShell - Braddell
atmShell - Serangoon Gardens
atmSheng Siong - Serangoon North Supermarket
atmUStars - Serangoon North Blk 153
atmOCBC ATM - Kensington Park
atmUOB ATM - 69 Serangoon Garden Way
atmUOB ATM - UOB Serangoon Central Branch
atmUOB ATM - Serangoon North Avenue 1
atmUOB ATM - Serangoon Bus Interchange
atmUOB ATM - 263 Serangon Central Drive

Appointment Concierge Service

How our free appointment coordination service works for pet owners.

Q1. How does the appointment coordination work?

You tell us your preferred location, timing, and the care your pet needs. We then contact up to three matching clinics in your area on your behalf to find the best available slot, saving you the hassle of calling around.

Q2. Is this service really free?

Yes. Our service is completely free for pet owners. There are zero service fees or hidden costs added to your clinic visit. We partner directly with veterinary clinics who pay us a fee for helping them manage their inquiries.

Q3. How long will it take to get my appointment arranged?

We reach out to the clinics immediately. A representative from a clinic will typically contact you directly via WhatsApp, phone, or email within a few hours to finalize your booking.

Q4. Can I use this service for medical emergencies?

No. This service is for non-urgent appointments (like vaccinations, dental cleanings, or routine check-ups). If your pet is in immediate distress, please contact a 24/7 emergency veterinary hospital directly.

Ask the Expert Service

What to expect when submitting a medical inquiry to our veterinary panel.

Q1. Who will be answering my question?

Your question is reviewed and answered by fully qualified, licensed veterinary professionals, primarily sourced from regions with strict regulatory standards like the UK, Australia, and New Zealand (ANZ). The responding vet's real credentials and license details will be displayed clearly alongside their answer.

Q2. Will my personal details be made public?

No. To help other pet owners facing similar challenges, we publish the questions and answers on our directory, but they are completely anonymized. Your name, email, and contact details are strictly kept private and never published.

Q3. Can the online vet diagnose my pet?

No. Online advice cannot replace an in-person physical examination. Our experts provide educational guidance, help interpret symptoms, and advise you on what questions to ask your local vet, but they cannot formally diagnose or prescribe medication online.

Q4. How much does it cost to ask a question?

There is currently a $0 service fee to use our Ask the Expert platform. We provide this to help you get professional peace of mind before booking an in-clinic visit.

Data, Privacy & Trust

How we secure and handle your information.

Q1. What happens to my data after I fill out a form?

For appointment requests, your contact info is securely shared only with the specific local clinics (maximum of 3) tasked with booking your slot. For 'Ask the Expert' requests, your medical notes are shared with our consulting vet, but your contact information is never shared with them or anyone else.

Q2. Will you sell my contact info to spam advertisers?

Absolutely not. We only pass your details to licensed veterinary providers specifically to fulfill the exact request you submitted. We hate spam and will never rent or sell your contact information to third-party marketers.

Q3. How can I request to have my data deleted?

You retain full control over your data. Simply email our data privacy team at privacy@[yourdomain].com, and we will permanently remove all your personal data and contact history from our records within 48 hours.