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ANIMAL WELLNESS REFERRAL CENTRE PTE LTD

4
star star star star star
(83 reviews)

A premier referral-only veterinary centre in Novena specializing in advanced medical and surgical cases."

Dog Care Cat Care CT Scan Orthopedic

Service Features

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Advanced soft tissue and orthopedic procedures

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Customized wellness plans and immunizations

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High-resolution X-ray and ultrasound diagnostics

About the Clinic

Animal Wellness Referral Centre (AWRC) is a specialized veterinary facility located along Bukit Timah Road, dedicated to providing advanced secondary care and referral services. As a referral-centric hub, they work closely with primary care veterinarians to offer specialized expertise in areas such as advanced surgery, internal medicine, and complex diagnostic imaging. The centre is equipped with high-end medical technology designed to manage challenging cases that require intensive investigation and specialized treatment protocols in a professional, clinical environment."

We offer a comprehensive range of veterinary services including preventive care, diagnostics, surgery, and emergency services. Our state-of-the-art facility is equipped with modern medical equipment to ensure accurate diagnosis and effective treatment.

Services Offered

petsDog Treatment
petsCat Treatment
scannerCT Scan
monitor_heartUltrasound
accessibilityOrthopedic
healingLaparoscopic
medical_servicesSterilization
scienceSame-Day Lab
verifiedAVS Certified
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Shopping Malls Within Area

1mall
storeSQUARE 2
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Getting Here: Nearest MRT & Transit

2stations
directions_railwaySTEVENS MRT STATION
directions_railwayNOVENA MRT STATION
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Nearest DBS ATMs & Branches

15locations
atmCheers Balestier Road/269 - DBS ATM
atmShaw Plaza - DBS ATM
atmSPC Balestier Road/462 - DBS ATM
atmSquare 2 Branch - DBS ATM
atmNTUC Zhongshan Park - DBS ATM
atmTan Tock Seng Hospital - DBS ATM
atmNTUC Lorong Limau/80 - DBS ATM
atmNovena MRT Station - DBS ATM
atmEsso Dunearn Road/30 - DBS ATM
atmNTUC Square 2 - DBS ATM
atmMount Elizabeth Novena Medical Centre - DBS ATM
atmWhampoa Community Club - DBS ATM
atmUnited Square - DBS ATM
atmThomson Medical Center - DBS ATM
atmSquare 2 Branch - DBS VTM
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Nearest OCBC ATMs & Branches

1location
atmUnited Square Branch - OCBC Bank Branch
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Nearest UOB ATMs & Branches

29locations
atmUOB Branch - Novena Square Branch
atmUOB ATM - Whampoa Drive
atmUOB ATM - Tan Tock Seng Hospital
atmUOB ATM - Zhongshan Mall
atmUOB ATM - United Square Autolobby
atm7 Eleven - Balestier Hill Shopping
atm7 Eleven - Balestier Road
atm7 Eleven - Kim Keat Road
atm7 Eleven - Novena MRT
atm7 Eleven - Novena Square
atm7 Eleven - Square 2
atm7 Eleven - United Square
atm7 Eleven - Victory Point
atm7 Eleven - Zhongshan Mall
atmHao Mart - Jalan Tenteram Blk 116
atmHao Mart - Jalan Tenteram Blk 17
atmHao Mart - Whampoa Blk 74
atmOCBC ATM - Balestier Road - Cheers
atmOCBC ATM - Lorong Limau - FairPrice
atmOCBC ATM - Novena MRT Station
atmOCBC ATM - Square 2 - FairPrice
atmOCBC ATM - Tan Tock Seng Hospital
atmOCBC ATM - United Square Branch
atmOCBC ATM - Zhongshan Park - FairPrice
atmShell - Dunearn University
atmShell - Newton (Hooper Road)
atmShell - Moulmein
atmShell - Thomson Novena
atmUOB ATM - Novena Branch

Appointment Concierge Service

How our free appointment coordination service works for pet owners.

Q1. How does the appointment coordination work?

You tell us your preferred location, timing, and the care your pet needs. We then contact up to three matching clinics in your area on your behalf to find the best available slot, saving you the hassle of calling around.

Q2. Is this service really free?

Yes. Our service is completely free for pet owners. There are zero service fees or hidden costs added to your clinic visit. We partner directly with veterinary clinics who pay us a fee for helping them manage their inquiries.

Q3. How long will it take to get my appointment arranged?

We reach out to the clinics immediately. A representative from a clinic will typically contact you directly via WhatsApp, phone, or email within a few hours to finalize your booking.

Q4. Can I use this service for medical emergencies?

No. This service is for non-urgent appointments (like vaccinations, dental cleanings, or routine check-ups). If your pet is in immediate distress, please contact a 24/7 emergency veterinary hospital directly.

Ask the Expert Service

What to expect when submitting a medical inquiry to our veterinary panel.

Q1. Who will be answering my question?

Your question is reviewed and answered by fully qualified, licensed veterinary professionals, primarily sourced from regions with strict regulatory standards like the UK, Australia, and New Zealand (ANZ). The responding vet's real credentials and license details will be displayed clearly alongside their answer.

Q2. Will my personal details be made public?

No. To help other pet owners facing similar challenges, we publish the questions and answers on our directory, but they are completely anonymized. Your name, email, and contact details are strictly kept private and never published.

Q3. Can the online vet diagnose my pet?

No. Online advice cannot replace an in-person physical examination. Our experts provide educational guidance, help interpret symptoms, and advise you on what questions to ask your local vet, but they cannot formally diagnose or prescribe medication online.

Q4. How much does it cost to ask a question?

There is currently a $0 service fee to use our Ask the Expert platform. We provide this to help you get professional peace of mind before booking an in-clinic visit.

Data, Privacy & Trust

How we secure and handle your information.

Q1. What happens to my data after I fill out a form?

For appointment requests, your contact info is securely shared only with the specific local clinics (maximum of 3) tasked with booking your slot. For 'Ask the Expert' requests, your medical notes are shared with our consulting vet, but your contact information is never shared with them or anyone else.

Q2. Will you sell my contact info to spam advertisers?

Absolutely not. We only pass your details to licensed veterinary providers specifically to fulfill the exact request you submitted. We hate spam and will never rent or sell your contact information to third-party marketers.

Q3. How can I request to have my data deleted?

You retain full control over your data. Simply email our data privacy team at privacy@[yourdomain].com, and we will permanently remove all your personal data and contact history from our records within 48 hours.