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MY FAMILY VET CLINIC AND SURGERY PTE LTD

3.3
star star star star star
(516 reviews)

A compassionate and community-focused veterinary clinic in Bukit Batok providing a full range of medical and surgical services for pets."

Dog Care Cat Care Exotics Dental

Service Features

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Customized wellness plans and immunizations

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High-resolution X-ray and ultrasound diagnostics

About the Clinic

My Family Vet Clinic and Surgery is a heartland practice located in Bukit Batok East, dedicated to providing affordable and high-quality veterinary care. As the name suggests, the clinic treats every patient as part of an extended family, emphasizing a personal and compassionate approach to medicine. They offer a wide array of services including general consultations, vaccinations, microchipping, and sterilization, as well as more complex soft tissue surgeries and dental procedures. The clinic is well-regarded by the local community for its transparent pricing and the approachable nature of its medical team, making it a go-to destination for pet owners seeking reliable and friendly healthcare for their furry companions."

We offer a comprehensive range of veterinary services including preventive care, diagnostics, surgery, and emergency services. Our state-of-the-art facility is equipped with modern medical equipment to ensure accurate diagnosis and effective treatment.

Services Offered

petsDog Treatment
petsCat Treatment
petsExotic Pets
monitor_heartUltrasound
molarDental
medical_servicesSterilization
scienceSame-Day Lab
verifiedAVS Certified
shopping_bag

Shopping Malls Within Area

3malls
storeHILLV2
storeLE QUEST
storeWEST MALL
train

Getting Here: Nearest MRT & Transit

5stations
directions_railwayBUKIT GOMBAK MRT STATION
directions_railwayDT4
directions_railwayBUKIT PANJANG MRT STATION
directions_railwayBUKIT BATOK MRT STATION
directions_railwayHILLVIEW MRT STATION
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Nearest DBS ATMs & Branches

22locations
atmNTUC Bukit Batok East Avenue 3/280 - DBS ATM
atmNTUC Bukit Batok East Avenue 8/166 - DBS ATM
atmNTUC Bukit Batok MRT Station - DBS ATM
atmAcacia Lodge - DBS ATM
atmBukit Panjang MRT Station - DBS ATM
atmBukit Batok Central Branch - DBS ATM
atmBukit Batok East Avenue 4/272 - DBS ATM
atmBukit Batok MRT Station - DBS ATM
atmBukit Batok Street 25/289H - DBS ATM
atmBukit Batok Street 31/374 - DBS ATM
atmBukit Batok West Avenue 4/417 - DBS ATM
atmPOSB Bukit Batok West Branch (24/7 - Self Service) - DBS ATM
atmBukit Gombak MRT Station - DBS ATM
atmSPC Bukit Batok East Avenue 3/50 - DBS ATM
atmBukit Batok Central Branch - DBS VTM
atmNTUC Le Quest - DBS ATM
atmNTUC Hometeam NS Bukit Batok Clubhouse - DBS ATM
atmEsso Bukit Batok West Avenue 5/813 - DBS ATM
atmLe Quest Mall - DBS ATM
atmHillview Community Club - DBS ATM
atmWest Mall - DBS ATM
atmPOSB Bukit Batok West Branch (24/7 - Self Service) - DBS VTM
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Nearest OCBC ATMs & Branches

1location
atmBukit Batok Branch - OCBC Bank Branch
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Nearest UOB ATMs & Branches

33locations
atmUOB Branch - Bukit Batok Branch
atmUOB ATM - Blk 375 Bukit Batok Street 31
atmUOB ATM - Bukit Batok Street 11
atmUOB ATM - West Mall
atmUOB ATM - Bukit Batok MRT Station
atmUOB ATM - Bukit Gombak MRT Station
atmUOB ATM - UOB Bukit Batok Central Branch
atm7 Eleven - Bukit Batok Blk 213
atm7 Eleven - Bukit Batok Blk 242
atm7 Eleven - Bukit Batok Blk 289H
atm7 Eleven - Bukit Batok Blk 347
atm7 Eleven - Bukit Batok Blk 523
atm7 Eleven - Bukit Batok MRT
atm7 Eleven - Bukit Batok West Blk 132
atm7 Eleven - Bukit Gombak MRT
atm7 Eleven - Chu Lin Road
atmHao Mart - Bukit Batok Blk 291B
atmOCBC ATM - Bukit Batok Central
atmOCBC ATM - Bukit Batok East Avenue 3 - FairPrice
atmOCBC ATM - Bukit Batok MRT Station
atmOCBC ATM - Bukit Batok West Ave 7 - FairPrice
atmOCBC ATM - Bukit Batok West Ave 8 - FairPrice
atmOCBC ATM - Bukit Batok West Avenue 6 - 7-Eleven
atmOCBC ATM - Bukit Batok West Avenue 8
atmOCBC ATM - Bukit Gombak MRT Station
atmOCBC ATM - Bukit Panjang MRT Station
atmOCBC ATM - Le Quest - Fairprice
atmShell - Bukit Batok Nature Park
atmShell - Bukit Batok Road
atmSheng Siong - Bukit Batok Supermarket
atmSheng Siong - Bukit Batok West 440
atmSheng Siong - Bukit Batok West 451
atmUOB ATM - Bukit Batok East Avenue 4

Appointment Concierge Service

How our free appointment coordination service works for pet owners.

Q1. How does the appointment coordination work?

You tell us your preferred location, timing, and the care your pet needs. We then contact up to three matching clinics in your area on your behalf to find the best available slot, saving you the hassle of calling around.

Q2. Is this service really free?

Yes. Our service is completely free for pet owners. There are zero service fees or hidden costs added to your clinic visit. We partner directly with veterinary clinics who pay us a fee for helping them manage their inquiries.

Q3. How long will it take to get my appointment arranged?

We reach out to the clinics immediately. A representative from a clinic will typically contact you directly via WhatsApp, phone, or email within a few hours to finalize your booking.

Q4. Can I use this service for medical emergencies?

No. This service is for non-urgent appointments (like vaccinations, dental cleanings, or routine check-ups). If your pet is in immediate distress, please contact a 24/7 emergency veterinary hospital directly.

Ask the Expert Service

What to expect when submitting a medical inquiry to our veterinary panel.

Q1. Who will be answering my question?

Your question is reviewed and answered by fully qualified, licensed veterinary professionals, primarily sourced from regions with strict regulatory standards like the UK, Australia, and New Zealand (ANZ). The responding vet's real credentials and license details will be displayed clearly alongside their answer.

Q2. Will my personal details be made public?

No. To help other pet owners facing similar challenges, we publish the questions and answers on our directory, but they are completely anonymized. Your name, email, and contact details are strictly kept private and never published.

Q3. Can the online vet diagnose my pet?

No. Online advice cannot replace an in-person physical examination. Our experts provide educational guidance, help interpret symptoms, and advise you on what questions to ask your local vet, but they cannot formally diagnose or prescribe medication online.

Q4. How much does it cost to ask a question?

There is currently a $0 service fee to use our Ask the Expert platform. We provide this to help you get professional peace of mind before booking an in-clinic visit.

Data, Privacy & Trust

How we secure and handle your information.

Q1. What happens to my data after I fill out a form?

For appointment requests, your contact info is securely shared only with the specific local clinics (maximum of 3) tasked with booking your slot. For 'Ask the Expert' requests, your medical notes are shared with our consulting vet, but your contact information is never shared with them or anyone else.

Q2. Will you sell my contact info to spam advertisers?

Absolutely not. We only pass your details to licensed veterinary providers specifically to fulfill the exact request you submitted. We hate spam and will never rent or sell your contact information to third-party marketers.

Q3. How can I request to have my data deleted?

You retain full control over your data. Simply email our data privacy team at privacy@[yourdomain].com, and we will permanently remove all your personal data and contact history from our records within 48 hours.